Shipping Information

We ship within the United States using trusted carriers such as USPS and UPS.

Shipping rates:
Standard shipping, $5.99, arrives within 3 to 5 business days after shipping.
Express shipping, $15.00, see checkout for the current delivery estimate.
Orders of $85 or more qualify for free standard shipping within the United States.

Rates are subject to change, and the rate shown at checkout is the one that applies to your order.

A note on discount codes

Only one discount applies per order. If you use a discount code, it will not combine with the free shipping offer, so your order will be charged standard shipping. Your cart total at checkout always reflects the final amount.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information so you can follow your package every step of the way.

Order Processing

Orders are typically processed within 1 to 3 business days. Processing time is separate from carrier delivery time. Each Thinking Presents™ gift set is carefully packed by hand to ensure it arrives beautifully arranged and ready to gift.

Delivery Times

Standard shipping typically arrives within 3 to 5 business days after your order leaves our facility. Combined with processing, most orders arrive within 4 to 8 business days of being placed.

Delivery estimates are provided by the carrier and are not guaranteed. Delivery may take longer during holidays, sales periods, or severe weather.

Shipping Delays

While we do our best to ship orders quickly, delivery times are determined by the shipping carrier. Once a package leaves our facility, shipping and delivery are handled by the carrier and are outside of our control. If you experience a delay with your package, we recommend contacting the carrier directly using your tracking number.

Lost or Missing Packages

If your tracking shows your package as delivered but you cannot locate it, please check with your household, neighbors, and building management first, then contact the carrier with your tracking number.

If the package still cannot be found, contact us at info@thinkingpresents.com within 7 days of the delivery date and we will do our best to help resolve it with the carrier.

Address Accuracy

Please make sure your shipping address is correct when placing your order. Thinking Presents LLC is not responsible for packages that are delayed, lost, or returned due to incorrect or incomplete address information. If a package is returned to us because of an address issue, additional shipping fees may apply to resend the order.

Order Changes and Cancellations

If you need to change or cancel your order, email us at info@thinkingpresents.com as soon as possible. We can usually make changes before your order ships, but once a package has left our facility we are no longer able to modify or cancel it.